Orders placed on the Nüssli118° website are shipped within 3 to 5 business days. Please allow up to 10 business days from the date you ordered to receive your purchase (applicable for orders placed within the United States only). Nüssli118° receives and processes orders made between 8AM and 5PM EST, Monday-Saturday. All orders placed outside of this window will be processed on the following business day. A shipping confirmation email with tracking information will be sent to the email address you provide at check-out when your order has shipped. If you haven’t received your order within 14 days of placing it, please contact us by email at firstname.lastname@example.org. We appreciate your patience and understanding!